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Privacy Policy

Privacy Policy:

At PuraEx, we prioritize the privacy and security of our users. The information collected on www.puraex.com is used to enhance our services, improve the website experience, and provide better customer engagement. With your consent, we may use this information for service updates, promotions, and marketing purposes.

We do not share, sell, or disclose any collected information to third parties unless required by law. Your personal data is handled with strict confidentiality, ensuring a secure and seamless experience with PuraEx.

Collection & Usage of Information

PuraEx may collect personal details such as:

  • Name, Contact Number, Email ID, and Address
  • Shipment details for order processing
  • Billing information for service payments

We collect this data to:

  • Enhance user experience and improve our website functionality.
  • Process shipments, facilitate tracking, and notify you about order updates.
  • Send promotional offers and service-related messages via SMS, WhatsApp, Email, or other communication channels.
  • Ensure compliance with legal and regulatory requirements.

Security of Information

We implement robust security measures to protect your personal data. While we strive to ensure the highest level of data security through advanced encryption and cybersecurity protocols, we acknowledge that no online data transmission can be 100% secure. Users are encouraged to take necessary precautions while sharing sensitive information online.

Third-Party Links & External Sites

PuraEx may provide links to third-party websites for additional services or references. However, we are not responsible for the privacy policies, security, or content of these external sites. Users are advised to review the privacy policies of any linked websites before sharing personal data.

Changes to Privacy Policy

PuraEx reserves the right to update or modify this Privacy Policy as needed to reflect changes in services, legal regulations, or security practices. Any updates will be posted on our website, and users are encouraged to review the policy periodically.

Beware of Phishing & Fraudulent Emails

Beware of fraudulent emails impersonating PuraEx with subject lines such as:

  • "Urgent Delivery Confirmation"
  • "Payment Required for Shipment"
  • "Verify Your Personal Information"
  • PuraEx will never ask for payment or personal information via email.
  • If you receive such an email, do not click on links or attachments. Delete the email immediately or report it to our customer support.

Protect Yourself from Phishing Scams:

  • Always verify the sender’s email address.
  • Contact PuraEx directly if you receive suspicious communication.
  • Enable Multi-Factor Authentication for added security.

At PuraEx, your trust is our priority. We are committed to safeguarding your privacy and providing a secure, efficient delivery experience.

Contact Details

No.19, 8th Street,Kumaran Colony, Vadapalani, Chennai - 600026, Tamil Nadu